Our lead service providers have been approved to assist the Police Complaint Center (PCC) in matters involving alleged police misconduct. Our founder has established a volunteer relationship with PCC representatives, allowing our network to support clients who believe they have experienced improper conduct by law enforcement.
These services may include, but are not limited to:
These services may include, but are not limited to:
- Citizen Complaint Process Review Police departments are required to maintain written policies for receiving and investigating citizen complaints. We can evaluate how a typical complaint would be handled and identify whether proper procedures are being followed.
- Racial Profiling Assessments If you believe an officer or department is engaging in racial profiling, our investigators can conduct discreet, controlled tests to evaluate whether the concern is supported by observable behavior.
- Officer Conduct Testing Officers are trained to maintain professionalism under pressure. If an officer is known to lose composure or act inappropriately, our paralegal investigators can perform a controlled test to assess the officer’s response.
- Advocacy & Accompaniment Paralegals are permitted to assist individuals before government agencies, including police departments. If you wish to bring your concerns to a supervisor or command staff, we can accompany you to ensure your rights are respected during the process.
In 2020, The Massachusetts Peace Officer Standards and Training (POST) Commission was created as part of the state’s police reform law. Its purpose is to strengthen public trust and ensure consistent, professional policing across the Commonwealth. They are the authority that investigates cases of police misconduct. Our paralegals can assist you with bringing your complaint to their attention and ensuring they assist you in accordance with their policies and rules under 555 CMR 1.00, et al. We also have the authority to issue Subpoenas in the name of the agency when and if your case is heard by a commissioner under M.G.L. c. 30A § 12(3).